Terms of Service

These terms are an agreement between you and Mushroom Minder ("we", "us") covering your use of the Mushroom Minder website at mushroomminder.com and the Mushroom Minder web and mobile applications (together, the "Service"). By creating an account or using the Service you agree to them. If you do not agree, do not use the Service.

1. Your account

You need an account to use most of the Service. You must provide a working email address, keep your login credentials secure, and you are responsible for everything that happens under your account. Tell us promptly at support@mushroomminder.com if you believe someone else has gained access.

You must be at least 16 years old, or the age of digital consent where you live, to hold an account. If you create an account on behalf of a farm or business, you confirm you are authorised to accept these terms for that organisation.

On plans that include multiple users, the account owner controls who is invited, what role they hold, and is responsible for their use of the Service.

2. Your content stays yours

You own the data you put into the Service: runs, harvest weights, genetic lines and cultures, recipes, notes, product catalogs, sales records and anything else you record ("Your Content"). We claim no ownership of it.

You grant us a limited licence to host, store, back up, transmit and display Your Content only as needed to operate the Service for you, to provide support you request, and to keep the Service secure and reliable. This licence ends when you delete the content or close your account, subject to the retention periods described in our Privacy Policy.

We may use aggregated, de-identified statistics that cannot reasonably be linked back to you or your operation to understand how the Service is used and to improve it. We do not sell Your Content, and we do not publish your records.

You can export your data at any time. Paid plans include spreadsheet exports; if you need a full copy of your records in another format, email us and we will help.

3. Plans, billing and cancellation

The Service has a free plan with usage limits and paid plans billed monthly or yearly. Current plans and prices are on the pricing page. The free plan does not require a credit card and does not expire.

• Payment processing. Subscriptions are billed by Stripe. We do not store your full card details; Stripe handles card data as an independent payment processor under its own terms.
• Renewal. Paid plans renew automatically at the end of each billing period until you cancel. Yearly plans are billed once per year.
• Cancellation. You may cancel at any time from your account settings. Your plan continues until the end of the period you have already paid for, then reverts to the free plan. We do not provide pro-rata refunds for partial periods except where required by law.
• Extra seats. Where a plan includes a set number of users, additional seats are charged at the rate shown on the pricing page and billed on the same cycle.
• Price changes. We may change prices, but not for a billing period you have already paid for. We will give you at least 30 days' notice by email before a change affects your renewal.
• Taxes. Prices exclude any sales tax, VAT or GST that we are required to collect, which will be added where applicable.
• Failed payments. If a payment fails we will retry and email you. If it remains unpaid we may move your account to the free plan, which may restrict adding new records while leaving your existing history readable.

4. Point of sale and your own payment accounts

The Service includes point of sale features for selling your products. When you connect your own Stripe or PayPal account, payments from your customers go directly to that account. We do not receive, hold or route your sales revenue, and we take no commission on your sales.

You are solely responsible for your sales: pricing, product descriptions and labelling, food safety and licensing requirements, refunds and chargebacks, customer disputes, and any tax reporting. Your relationship with Stripe or PayPal is governed by their agreements with you. We are not a party to your sales and provide no guarantee that a payment will succeed, settle or be recorded correctly.

5. Acceptable use

You agree not to:

• Use the Service to store or distribute unlawful content, malware, or content you have no right to use.
• Use the Service for any activity that is illegal where you operate, including cultivation of species you are not permitted to grow or sell.
• Attempt to access another customer's data, probe or break our access controls, or interfere with the Service's operation.
• Reverse engineer, scrape at scale, resell or sublicense the Service, or use it to build a competing product.
• Circumvent plan limits, including by creating multiple accounts to avoid free-plan restrictions.
• Send unsolicited bulk email or otherwise misuse any messaging feature.

We may suspend or terminate an account that breaches these rules. Where the breach is not serious, we will normally contact you first and give you a chance to fix it.

6. Availability, changes and beta features

We work to keep the Service available and to keep your data safe, but we do not promise any specific uptime level. We may change, add or remove features. If we remove something you depend on, or make a change that materially reduces the functionality of a paid plan, we will give you reasonable notice by email.

Some features may be labelled beta, preview or experimental. Those are provided as-is, may change or disappear, and should not be relied on for records you cannot afford to lose. Environment monitoring with DIY sensor hardware is offered separately from the self-serve plans and may be subject to additional terms.

Keep your own copies of records that matter to you. Exports exist for this reason.

7. Suspension, termination and deletion

You may stop using the Service at any time and may request deletion of your account and its data as described in the Privacy Policy. We may suspend or terminate your account if you breach these terms, if we are required to by law, or if your use creates a security or legal risk to us or other users. If we terminate your account without cause, we will refund the unused portion of any prepaid fees.

After termination we will delete or de-identify Your Content within the retention windows set out in the Privacy Policy, except where we must keep records for legal, tax or accounting reasons.

8. Disclaimer of warranties

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

In particular, the Service is a record keeping tool. It does not provide agricultural, food safety, veterinary, medical, legal, tax or financial advice. Nothing in the Service, its guides or its reports is a substitute for your own judgement, local regulations, or professional advice. Cultivation outcomes, yields and contamination results depend on your process and conditions, not on our software.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost sales, lost crops or harvests, business interruption, or loss of data, even if we have been advised of the possibility.

Our total liability arising out of or relating to the Service, for all claims combined, will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) fifty US dollars.

Some jurisdictions do not allow certain exclusions or limitations, and consumer protection laws may give you rights that cannot be waived. Nothing in these terms limits rights you have that cannot lawfully be limited.

10. Indemnity

You agree to indemnify and hold us harmless from claims, damages and reasonable costs arising from your use of the Service in breach of these terms, from Your Content, or from your sales to your own customers.

11. Changes to these terms

We may update these terms. If a change is material, we will notify you by email or with a notice in the app at least 30 days before it takes effect, unless the change is required sooner by law. Continuing to use the Service after a change takes effect means you accept the updated terms. The "last updated" date below always reflects the current version.

12. Governing law and disputes

These terms are governed by the laws of [Your state/province and country], without regard to conflict of laws rules, and the courts of that jurisdiction will have exclusive jurisdiction over any dispute, except where mandatory local law gives you the right to bring a claim where you live.

Before starting formal proceedings, please email us so we can try to resolve the issue directly. Most problems turn out to be fixable.

13. General

If any provision of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor in connection with a merger, acquisition or sale of assets. These terms, together with the Privacy Policy, are the entire agreement between us regarding the Service.

14. Contact

Questions about these terms: support@mushroomminder.com.

Last updated: August 14, 2026